St. Joseph’s Care Group is committed to continually improving the quality and safety of the care we deliver. We measure our progress through a number of mechanisms including Client and Employee Surveys, through client/resident and family engagement, and a number of other internal initiatives.
Having a number of perspectives helps lead to better outcomes. That’s why we voluntarily participate in accreditation with Accreditation Canada â€“ to learn what we are doing well, and where we can improve. By having independent surveyors assess our services against national standards, we are better able to focus our quality improvement efforts.
In 2013, St. Joseph’s Care Group was granted a four year Accreditation with Exemplary Standing â€“ the highest award a Canadian healthcare provider can receive from Accreditation Canada.
Everyone at St. Joseph’s Care Group is involved in accreditation, from front-line staff and volunteers to our Board of Directors. That’s because we’re committed to quality and patient safety.
To learn more about Accreditation Canada, please visit www.accreditation.ca