Thunder Bay, Ontario, Canada

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St. Joseph's Care Group


COVID-19 Visitor Information for Long-Term Care Homes

Visiting Long-Term Care Homes

During the COVID-19 pandemic, visiting practices at our site may change with little notice. We encourage you to stay informed of changes by visiting COVID-19 updates on our website. When possible, we will reach out directly to substitute decision makers to communicate urgent information.

Visitor Policy

General and Essential Visitors to Bethammi Nursing Home and Hogarth Riverview Manor must read or re-read the visitation policy/procedure, infection prevention and control information once a month and when changes are made to same.

Visitor Obligations (Applies to all Visitors)
  • Visits will be cancelled if an outbreak is declared, and will resume when the outbreak is over.
  • Visitors will be screened for symptoms of exposure to COVID-19, including a temperature check.
  • Visitors must follow infection prevention standards including:
    • practicing hand hygiene
    • wearing a face covering or mask
  • Essential and General Visitors must attest to the home:
    • That they have tested negative for COVID-19 within the previous two weeks and have no subsequently tested positive
    • That in the last 14 days, they have not visited a resident who is self-isolating or symptomatic and/or a home that is in an outbreak
    • That they have read/re-read the Visitor policy at a minimum once per month
  • Residents can have up to two visitors at a time
  • Children (over 2 years of age and who can tolerate a mask) and pets are allowed. 
  • Please maintain 2 metres physical distance from other residents and their visitors both indoors and outdoors. You do not need to physically distance from your loved one
COVID-19 Asymptomatic Visitor Testing

Visitors to our Long-Term Care Homes will now receive their asymptomatic testing at Confederation College’s Sibley Building located at 960 William Street.

To provide a safe environment for those tested, only Asymptomatic testing will only be done in the afternoons Monday to Friday. All appointments are booked for the same day – there are no longer advance appointments available. You can book your same-day appointment online or by calling 807-935-8100.

Please use the William Street entrance to access the Sibley building. Signage will direct you to the correct entrance.

Indoor Visits
  • There is no limit to the number of visits or the time spent visiting for the (up to) two individuals identified as Essential Visitors/Caregivers.  Other family and friends must schedule their indoor visit.
  • Visits can take place in the resident's room or our outdoor spaces. Visitors are asked to interact only with the resident that they are visiting.
  • If you are visiting to help at meal time, please check with the care team to determine the best location.

Televisits are available for family and friends who either live out of town, or who are unable to visit in person for health reasons. Visit our Televisit page for more information.

Resident and Family Newsletters
Hogarth Riverview Manor
Bethammi Nursing Home

For visitor information on St. Joseph's Hospital or Seniors' Supportive Housing, please follow their respective links.

-- Updated: October 26, 2020 --

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Supported by: The North West Local Health Integration Network of Ontario