Thunder Bay, Ontario, Canada

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St. Joseph's Care Group


COVID-19 Visitor Information for St. Joseph's Hospital

Visiting St. Joseph's Hospital

During the COVID-19 pandemic, visiting practices at our sites may change with little notice. We encourage you to stay informed of changes by visiting COVID-19 updates on our website. When possible, we will reach out directly to substitute decision makers to communicate urgent information.

Visitor Obligations (Applies to all Visitors)

Visitors must adhere to the following measures for the safety and well-being of our clients, residents and employees.

  • Upon arriving at one of our sites, participate in COVID-19 screening and be approved to proceed into the building.
  • Wear a mask or face covering for the duration of the visit - masks must be worn properly covering the nose and mouth.
  • Clean hands with hand sanitizer when entering or exiting our building, before and after putting on your mask and as needed throughout your visit.
  • If feeling unwell, postpone visiting until feeling better.
  • Stay in designated areas.
  • Maintain physical distance of two metres (six feet) from all other clients, staff and visitors.
  • Visitors are not permitted to visit with other clients.
Visitor Policy

Each client can identify two individuals as Essential Visitors, however, only one Essential Visitor is allowed in the building at a time.

Visiting will take place between 11:00 am and 7:00 pm daily.

Essential Visitors will be asked to confirm their identity with photo identification when they arrive at the Main Entrance screening desk (located at the top of the Algoma Street accessible parking lot, or from the 2nd level of the Waterfront Parkade).


Exceptions to our visitor restrictions will be made on a case-by-case basis by SJCG's care team for persons whose condition has deteriorated and is approaching end-of-life (generally within 7 days).

For visitor information on Seniors' Supportive Housing or Long-Term Care Homes, please follow their respective links.

-- Updated: October 25, 2020 --

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Supported by: The North West Local Health Integration Network of Ontario