Thunder Bay, Ontario, Canada
St. Joseph's Care Group

Visitor Precautions

Visiting Hospital Inpatients or 24/7 Programs

Visitor restrictions may change at any time, without prior notice

The following visiting information is applicable to:

  • St. Joseph's Hospital
  • Mental Health Support Housing
  • Sister Margaret Smith Centre
  • Balmoral Centre
  • Lodge on Dawson

Required Precautions

  • Self-Screen for COVID before entering
  • Wear a surgical mask provided by St. Joseph's Care Group while visiting clients in their rooms

Recommended Precautions

  • Clean your hands often
  • Wear a mask
  • Physicial Distance

St. Joseph’s Care Group follows the direction of the Ministry of Health, Ministry of Long-Term Care, along with the guidance of public health.


Visitor Information
  • We are currently in Step 3 of our visitation policy. General visitors are welcome.
  • General visiting hours are from 11:00 am to 7:00 pm. with the following exceptions:
    • Care Partners may visit outside of visiting hours to support care needs.
    • Visitors to clients at end-of-life can visit at any time.
  • Clients may have a maximum of two (2) visitors at a time, in addition to one (1) other visitor.
  • Children under the age of 16 are accompanied and supervised by the visitor they are accompanying at all times, and abide by the expectations set out for visitors in the Care Partner, Family and Visitor Presence policy
Outbreak Restrictions
  • When an outbreak is under initial investigation, all visiting will be paused.
  • When an outbreak is declared, only one Care Partner may visit.
End-of-Life Visits

Compassionate exceptions are made for visitors to clients who are at end-of-life. End-of-life visiting is determined by the program manager in consultation with the responsible physician.


Do not enter if you are experiencing any new or worsening symptoms, as listed below, which are not related to any known condition(s) you have.

Stay home until ALL of the following apply:

  • No fever
  • Symptoms have been improving for at least 24 hours (48 hours for gastrointestinal symptoms)
  • No development of additional symptoms

ONE (1) or more of the following:

  • Fever or chills
  • Cough
  • Runny nose or nasal congestion
  • Gastrointestinal symptoms (such as vomiting or diarrhea)

TWO (2) or more of the following:

  • Headache
  • Extreme fatigue
  • Muscle aches or joint pain
  • Sore Throat
  • Decreased or loss of smell or taste
  • Shortness of breath

For visitor information on Seniors' Supportive Housing or Long-Term Care Homes, please follow their respective links.

-- Updated: September 26, 2023 --

About SJCG | Contact SJCG | Employee Portal | Privacy Statement | Terms of Use | Website Map
2023 © St. Joseph's Care Group - All rights reserved