Thunder Bay, Ontario, Canada
St. Joseph's Care Group


Visiting our Long-Term Care Homes

For Bethammi Nursing Home and Hogarth Riverview Manor visitors

Visiting restrictions may change at any time, without prior notice. If you are feeling unwell, please postpone your visit until feeling better.

Required Precautions

  • Self-Screen for COVID before entering
  • Clean your hands often
  • Wear a surgical mask provided by St. Joseph's Care Group
  • Maintain two metres (six feet) of physical distancing from all other residents, staff and visitors

Full List of Restrictions, Precautions and Extra Details

Please select a sub section below, to learn more.

Restrictions, Precautions & Testing
  End-of-Life Visits
  Self-Screening   Definitions
Caregivers, General Visitors, Fully Vaccinated and more

St. Joseph’s Care Group follows the direction of the Ministry of Long-Term Care, along with the guidance of public health.


Visitor Restrictions & Precautions
  • Residents may have a maximum of four (4) visitors at a time.
  • All General Visitors must be fully vaccinated.
  • Infants aged 0 to 12 months are permitted and are not counted towards the visitor limit.
  • Children under five years of age are permitted without COVID-19 vaccination.
  • Pets are allowed in the home, but, they are not allowed in the dining area.
End-of-Life Visiting Exceptions
  • Support Workers, Caregivers and General Visitors for residents at end-of-life are exempt from regular antigen testing and vaccination requirements.
  • There are no time limits or set visiting hours when a resident is at end-of-life.
  • Children under the age of 14 must be accompanied by an adult and must be able to wear a surgical mask for the duration of their visit.


Do not enter if you are experiencing any new or worsening symptoms, as listed below, which are not related to any known condition(s) you have.

Stay home until ALL of the following apply:

  • No fever
  • Symptoms have been improving for at least 24 hours (48 hours for gastrointestinal symptoms)
  • No development of additional symptoms

ONE (1) or more of the following:

  • Fever or chills
  • Cough
  • Runny nose or nasal congestion
  • Gastrointestinal symptoms (such as vomiting or diarrhea)

TWO (2) or more of the following:

  • Headache
  • Extreme fatigue
  • Muscle aches or joint pain
  • Sore Throat
  • Shortness of breath
  • Decreased or loss of smell or taste


General Visitors

A general visitor is a person who is not a caregiver and is visiting:

  • To provide non-essential services, who may or may not be hired by the home or the resident and/or their substitute decision maker; and/or
  • For social reasons (e.g. family members or friends) that the resident or their substitute decision-maker assess as different from direct care, including care related to cognitive stimulation, meaningful connection and relational continuity.

General visitors are not permitted if a resident is symptomatic, isolating under droplet and contact precautions, or lives in an area of the home that is in an outbreak.

  • A maximum of four (4) caregivers designated by the resident and/or their substitute decision-maker who is visiting to provide direct care to the resident (e.g. supporting feeding, mobility, personal hygiene, cognitive stimulation, communication, meaningful connection, relational continuity and assistance in decision-making).
  • At least 18 years of age.
  • Designated in writing to the home. The decision to designate an individual as a caregiver is entirely the remit of the resident or their substitute decision-maker and not the home.
  • A resident and/or their substitute decision-maker may change a designation in response to a change in the:
    • Resident’s care needs that is reflected in the plan of care.
    • Availability of a designated caregiver, either temporary (e.g. illness) or permanent.
  • Examples of caregivers include family members who provide meaningful connection, a privately hired caregiver, paid companions and translators.
End-of-Life Visitors
  • End-of-Life Visitor exemptions only apply when a resident’s condition has deteriorated and is approaching end-of-life. This is generally within 14 days.
Fully Vaccinated for COVID-19
Proof of Vaccination for COVID-19
  • COVID-19 Vaccine Certificate (paper or electronic); and
  • Photo identification that matches name on immunization receipt.
Vaccination Medical Exemptions
  • If you are unable to be vaccinated for a medical reason, an appointment must be made with the Administrator of the Home to review your medical exemption documentation.
  • Medical exemption documents must be completed by a physician or nurse practitioner and include:
    • Name and contact information of the physician or nurse practitioner providing the note;
    • Practice logo or letterhead identifying the physician or nurse practitioner;
    • A statement that clearly indicates the medical reason for exemption of being fully vaccinated against COVID-19; and
    • The time period for the medical exemption.

Resident and Family Newsletters

For visitor information on Hospital Inpatient & 24/7 Programs or Seniors' Supportive Housing, please follow their respective links.

May 24, 2023

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