Thunder Bay, Ontario, Canada

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St. Joseph's Care Group


Visiting our Long-Term Care Homes

For Bethammi Nursing Home and Hogarth Riverview Manor visitors

Visiting restrictions may change at any time, without prior notice. If you are feeling unwell, please postpone your visit until feeling better.

Be Prepared

  • All general visitors must be up-to-date with their COVID vaccinations.
  • Provide Proof of a negative antigen test (See below for frequency of tests)
  • Must participate in screening.
  • Read/Re-read the Visitor Policy at a minimum of once per month
  • Compassionate exceptions to visitor restrictions are made for those visiting a resident at end-of-life.

While you are here

  • Clean your hands often
  • Wear a surgical mask provided by St. Joseph's Care Group
  • Maintain two metres (six feet) of physical distancing from all other residents, staff and visitors
  • Visit only with the individual you specified on entry


Televisits are available for family and friends who live out of town, or who are unable to visit in person. Visit our Televisit page for more information.

Full List of Restrictions, Precautions and Extra Details

Please select a sub section below, to learn more.

Restrictions, Precautions & Testing
  End-of-Life Visits
Caregivers, General Visitors, Fully Vaccinated and more
  Antigen Testing
Oak Medical Arts

St. Joseph’s Care Group follows the direction of the Ministry of Long-Term Care, along with the guidance of public health.

Visitor Restrictions & Precautions
  1. Residents may have a maximum of four (4) visitors at a time.
  2. All General Visitors must be fully vaccinated.
  3. Infants aged 0 to 12 months are permitted and are not counted towards the visitor limit.
  4. Children under five years of age are permitted without COVID-19 vaccination.
  5. Pets are allowed in the home, but, they are not allowed in the dining area.
Antigen Testing Requirements
  • Caregivers who are up-to-date with their COVID-19 vaccination must provide proof of a negative testing at a minimum of two (2) times per week on separate days within a seven day period (Monday through Sunday)
  • Caregivers who not fully vaccinated against COVID-19 must provide proof of a negative testing antigen test at a minimum of three (3) times per week on separate days. Visits may only take place in the resident's bedroom. If the resident has a shared room, the curtain must be drawn.
  • General Visitors must be fully vaccinated and must provide proof of a negative antigen test on the day of the visit or proof of a negative antigen test on the previous day before entering the home.


  • If a caregiver only enters a long-term care home on two consecutive days within a seven day period and demonstrates a negative test result from an antigen test or from a PCR test taken on the first day, they may enter on the second consecutive day without requiring a negative test.
  • No individual is required to have antigen testing for the sole purposes of meeting the testing requirements (for example, if they enter a home fewer than the number of times required to be tested per week).
Outbreak Enhanced Precautions

When there is one (1) or more COVID-19 outbreaks at Bethammi Nursing Home:

  • General Visiting is paused
  • The maximum number of Caregiver Visitors is reduced to two (2) at a time
  • The maximum number of Caregiver Visitors to a designated outbreak unit is one (1) at a time.

When there are three (3) or more COVID-19 outbreaks at Hogarth Riverview Manor:

  • General Visiting is paused
  • The maximum number of Caregiver Visitors is reduced to two (2) at a time
  • The maximum number of Caregiver Visitors to a designated outbreak unit is one (1) at a time.
End-of-Life Visiting Exceptions
  • Support Workers, Caregivers and General Visitors for residents at end-of-life are exempt from regular antigen testing and vaccination requirements.
  • There are no time limits or set visiting hours when a resident is at end-of-life.
  • Children under the age of 14 must be accompanied by an adult and must be able to wear a surgical mask for the duration of their visit.
General Visitors

A general visitor is a person who is not a caregiver and is visiting:

  • To provide non-essential services, who may or may not be hired by the home or the resident and/or their substitute decision maker; and/or
  • For social reasons (e.g. family members or friends) that the resident or their substitute decision-maker assess as different from direct care, including care related to cognitive stimulation, meaningful connection and relational continuity.

General visitors are not permitted if a resident is symptomatic, isolating under droplet and contact precautions, or lives in an area of the home that is in an outbreak.

  • A maximum of four (4) caregivers designated by the resident and/or their substitute decision-maker who is visiting to provide direct care to the resident (e.g. supporting feeding, mobility, personal hygiene, cognitive stimulation, communication, meaningful connection, relational continuity and assistance in decision-making).
  • At least 18 years of age.
  • Designated in writing to the home. The decision to designate an individual as a caregiver is entirely the remit of the resident or their substitute decision-maker and not the home.
  • A resident and/or their substitute decision-maker may change a designation in response to a change in the:
    • Resident’s care needs that is reflected in the plan of care.
    • Availability of a designated caregiver, either temporary (e.g. illness) or permanent.
  • Examples of caregivers include family members who provide meaningful connection, a privately hired caregiver, paid companions and translators.
End-of-Life Visitors
  • End-of-Life Visitor exemptions only apply when a resident’s condition has deteriorated and is approaching end-of-life. This is generally within 14 days.
Fully Vaccinated for COVID-19
Proof of Vaccination for COVID-19
  • COVID-19 Vaccine Certificate (paper or electronic); and
  • Photo identification that matches name on immunization receipt.
Vaccination Medical Exemptions
  • If you are unable to be vaccinated for a medical reason, an appointment must be made with the Administrator of the Home to review your medical exemption documentation.
  • Medical exemption documents must be completed by a physician or nurse practitioner and include:
    • Name and contact information of the physician or nurse practitioner providing the note;
    • Practice logo or letterhead identifying the physician or nurse practitioner;
    • A statement that clearly indicates the medical reason for exemption of being fully vaccinated against COVID-19; and
    • The time period for the medical exemption.
Resident and Family Newsletters

For visitor information on Hospital Inpatient & 24/7 Programs or Seniors' Supportive Housing, please follow their respective links.

November 24, 2022

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