Thunder Bay, Ontario, Canada

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St. Joseph's Care Group
       

COVID-19

COVID-19 Visitor Information for Long-Term Care Homes

General Obligations

  • Do not visit with other residents
  • If feeling unwell, postpone your visit until feeling better
  • Maintain physical distance of two metres (six feet) from all other residents, staff and other visitors
  • Stay in designated areas
  • There are no visiting restrictions related to travel within Canada
  • Clean your hands often
Visitor Reference Documents
Visitor Reference Videos

Entering Bethammi Nursing Home or Hogarth Riverview Manor

Regular Visits with Residents
Visitor Restrictions
  • Residents may have up to four (4) indoor visitors at a time.
  • There is no longer a limit for the number of people who can be designated as an Essential Caregiver Visitor.
  • To stay compliant with maximum visitor numbers, we encourage you to coordinate your visit with the Resident and/or their Caregivers.
  • Personal care services such as hairdressing or barber services are permitted. Personal care service providers are considered General Visitors.
  • Due to space limitations, General Visitors cannot be accommodated in the dining areas during meal times.
  • Pets are allowed in the home, but, they are not allowed in the dining area.
  • Regardless of resident and visitor vaccination status, brief hugs can take place
  • Where both the resident and visitor(s) are fully immunized, close physical contact including hand holding can take place.
Safety Precautions
  • Visitors will be screened for symptoms of exposure to COVID-19
  • All Visitors within the home must provide proof of:
  • Visitors must clean hands with hand sanitizer when entering and exiting the building, before and after putting protective equipment, and as needed throughout the visit.
  • Visitors must wear a surgical mask at all times while inside the building. No cloth or personal masks are permitted.
  • Please maintain two (2) metres physical distance from other residents.
  • Visitors must read/re-read the Visitor policy at a minimum of once per month.
Visits with End-of-Life Residents
Visitor Restrictions
  • Residents/POA can identify End-of-Life Visitors, who are unable to enter the home through the regular visiting methods due to being non-vaccinated or unable to comply with rapid testing requirements.
  • Only four (4) visitors per resident are allowed entry at a time to ensure social distancing. End of Life Visitors will be asked to confirm their identity when they arrive. To stay compliant with maximum visitor numbers, we encourage you to coordinate your visit with the Resident and/or their Caregivers.
  • There are no time limits or set visiting hours.
  • Children under the age of 14 must be accompanied by an adult and must be able to wear a surgical mask.
  • Pets are allowed.
Safety Precautions
  • End-of-Life Visitors will be screened for symptoms and exposure to COVID-19 but are not required to be fully immunized for COVID-19 or participate in rapid antigen testing.
  • Visitors must clean hands with hand sanitizer when entering and exiting the building, before and after putting protective equipment, and as needed throughout the visit.
  • Visitors must wear the surgical mask at all times while inside the building. No cloth or personal masks are permitted.
Outdoor Visits with Residents
Visitor Restrictions
  • Residents may have outdoor visits with up to ten (10) Visitors as space is limited. This includes General Visitors and Essential Caregiver Visitors. To stay compliant with maximum visitor numbers, we encourage you to coordinate your visit with the Resident and/or their Caregivers.
  • Exceptions will be made for brief periods with larger groups when notified in advance.
  • Children under the age of two years do not count towards the general visitor maximum. Children over 2 years of age count towards the total number of visitors and must be able to tolerate a mask
  • Children under the age of 14 must be accompanied by an adult and must be able to follow all applicable public health measure (e.g. active screening, physical distancing, masking).
  • Pets are allowed
Safety Precautions
  • All Visitors will be screened for COVID-19
  • Proof of rapid antigen testing or vaccination is not required for outdoor visits.
  • Visitors must maintain physical distancing except for brief hugs
  • Visitors must wear a mask during their visit and clean their hands with hand sanitizer.

Definitions

Essential Caregiver Visitors

Essential Caregiver Visitors are:

  • Are designated by the resident and/or their substitute decision-maker and is visiting to provide direct care to the resident (e.g. supporting feeding, mobility, personal hygiene, cognitive stimulation, communication, meaningful connection, relational continuity and assistance in decision-making).
  • Must be at least 18 years of age.
  • The designation of a caregiver should be made in writing to the home. The decision to designate an individual as a caregiver is entirely the remit of the resident or their substitute decision-maker and not the home.
  • A resident and/or their substitute decision-maker may change a designation in response to a change in the:
    • Resident’s care needs that is reflected in the plan of care.
    • Availability of a designated caregiver, either temporary (e.g. illness) or permanent.
  • Examples of caregivers include family members who provide meaningful connection, a privately hired caregiver, paid companions and translators.
End-of-Life Visitors
  • End-of-Life Visitors are only permitted when a client’s condition has deteriorated and is approaching end-of-life - generally within 14 days. Persons who are fully immunized or following rapid antigen testing guidelines can continue to visit as a general visitor or essential caregiver during End-of-Life.
General Visitors

A General Visitor is a person who is not an essential visitor and is visiting:

  • To provide non-essential services, who may or may not be hired by the home or the resident and/or their substitute decision maker; and/or
  • For social reasons (e.g. family members or friends) that the resident or their substitute decision-maker assess as different from direct care, including care related to cognitive stimulation, meaningful connection and relational continuity
  • General visitors are not permitted if a resident is symptomatic, isolating under droplet and contact precautions, lives in an area of the home that is in an outbreak.
Fully Immunized for COVID-19
  • Fully immunized is defined as individuals who are 14 days past their final dose of a Health Canada-approved vaccine.
Proof of Full Immunization for COVID-19

Acceptable proof of immunization:

  • COVID-19 Vaccine paper or electronic receipt of second dose; and
  • Photo identification that matches name on immunization receipt.

Televisits

Televisits are available for family and friends who either live out of town, or who are unable to visit in person for health reasons. Visit our Televisit page for more information.

Resident and Family Newsletters

Most recent newsletter is at the bottom of the list.

Hogarth Riverview Manor
Bethammi Nursing Home

For visitor information on St. Joseph's Hospital or Seniors' Supportive Housing, please follow their respective links.

-- Updated: July 21, 2021 --

       
       
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