Precautions for Visiting & Appointments
Contact Us
Slow the Spread
Policies
Videos
Quickly scroll to the information you are looking for by clicking the links below:
![]() Required Precautions |
![]() Self-Screening |
![]() Outbreak Information |
![]() Helpful Information |
![]() Outpatient Appointments |
![]() Seniors' Housing |
Visiting precautions may change at any time, without prior notice. If you are feeling unwell, please postpone your visit until feeling better.
Measles Precautions - NEW!
Due to the increase in measles cases in Ontario we will begin screening outpatient clients at the beginning of their appointment for measles symptoms. This screening is in addition to our regular self-screening for illness listed below.
Starting on Monday, June 30, 2025, we will begin screening clients for exposure and symptoms of measles.
If you have travelled outside of Canada or to an area with increased measles infections in the past 21 days, we will be asking you the following:
- Do you have any of the following symptoms?
- Cough
- Fever
- Runny Nose
- Conjunctivitis (pink eye)
- Rash
- Have you been in contact with a confirmed measles case?
If your appointment cannot be postponed due to urgency, additional precautions will be put in place to protect staff and other clients.
Required Precautions
- Self-Screen for illness and symptoms before entering, stay home when aren't feeling well
- Clean your hands often
- Maintain two metres (six feet) of physical distancing from all other clients/residents, staff and visitors
- Masking is recommended for all visitors
Self-Screening
Do not enter if you are experiencing any new or worsening symptoms, as listed below, which are not related to any known condition(s) you have.
Stay home until ALL of the following apply:
- No fever
- Symptoms have been improving for at least 24 hours (48 hours for gastrointestinal symptoms)
- No development of additional symptoms
ONE (1) or more of the following:
- Fever or chills
- Cough
- Runny nose or nasal congestion
- Gastrointestinal symptoms (such as vomiting or diarrhea)
TWO (2) or more of the following:
- Headache
- Extreme fatigue
- Muscle aches or joint pain
- Sore Throat
- Shortness of breath
- Decreased or loss of smell or taste
Visiting Restrictions During an Outbreak
- General Visiting is paused in the location of the outbreak
- Caregivers can continue to visit during an outbreak and while the client/resident is self-isolating or symptomatic.
Outbreak Status
All institutional outbreaks are published by the Thunder Bay District Health Unit: https://www.tbdhu.com/outbreakstatus
Helpful Information
- Resident & Family Handbook - Bethammi Nursing Home
- Resident & Family Handbook - Hogarth Riverview Manor
- Hand Hygiene
- How to use a Mask
- Visitation Policy for Hogarth Riverview Manor & Bethammi Nursing Home
- Visitation Policy for St. Joseph's Hospital & Supportive Housing
Outpatient Appointments
- Clients attending outpatient appointments can have one companion accompany them for appointments.
- Clients attending the Outpatient Palliative Care Clinic may have two companions.
- Companions must also self-screen for illness before entering the building.
Seniors' Supportive Housing
- Please follow the COVID-19 screening process at the apartment you are visiting.
- Clean your hands often
- Physicial Distance
-- Updated: June 26, 2025 --