Freedom of Information Requests
Contact Us
St. Joseph's Care Group is subject to the Freedom of Information and Protection of Privacy Act (FIPPA). FIPPA provides the public with a right to access information we hold, with limited exemptions. It protects the privacy of individuals whose personal information we hold, and provides them with a right to access their own personal information.
Making a Freedom of Information Request
Freedom of Information requests must be made in writing. Please include enough detail to allow our staff to find the information, along with the $5.00 application fee (by cheque or money order payable to 'St. Joseph's Care Group').
Download Form
Access Request Form (English)- Demande D’accès À L’information (Français)
Send your completed form and cheque to:
Freedom of Information Lead
St. Joseph's Care Group
PO Box 3251
35 Algoma St. N.
Thunder Bay, ON P7B 5G7
St. Joseph's Care Group may charge you additional fees to process your request such as photocopying costs, shipping costs, and costs associated with replying to the request. You will receive a decision letter outlining our response to your request. You will be informed of your right to appeal the decision to the Information and Privacy Commissioner of Ontario.
Fees related to Freedom of Information Requests
Additional fees may apply based on the processing and searching procedures required in retrieving a request. Records will only be released after full payment of the processing and search fees has been received. Where it is anticipated that the fees will be over $100 you will be contacted by the FOI Coordinator and a deposit of 50% will be required to secure the retrieval of the records. Refunds will be issued if the deposit exceeds the actual costs incurred.
| Fee | Explanation | Rate |
|---|---|---|
| Application Fee | Must accompany your request. The fee is mandatory and cannot be waived. | $5 |
| Search Time | Required to search and retrieve information. | $7.50/15 minutes/person |
| Computer Programming | May be needed to develop a program to retrieve information. | $15/15 minutes |
| Printouts | Photocopying and Computer | $0.20/page |
| Additional | Shipping and Delivery Costs | As required |
| Appeal Fee | Payable to the Information and Privacy Commissioner | $25 |
Appeals
To file an appeal or for more information on the appeal procedures, contact:
Information and Privacy Commissioner of Ontario
2 Bloor St. E. Suite 1400
Toronto, ON M4W 1A8
Phone: 416-326-3333 or 1-800-387-0073
TDD/TTY: 416-325-7539
Fax: 416-325-9195
Email: info@ipc.on.ca
Website: ipc.on.ca
For more information about the Freedom of Information and Protection of Privacy Act please click here.
Correcting Personal Information (not health information)
Individuals also have the right to request a correction to information where they believe there is an error or omission. Please contact us via the "Contact Us" link above to request to have your personal information corrected.
