Crossroads Centre
Welcome to Crossroads Centre, learn more about our addictions recovery home by clicking the links below:
 About Crossroads Centre |
 Crossroads Programs |
 How to Apply (Self-Referral) |
 Admission Information |
 Contact Information |
 Questions & Answers |
About Crossroads Centre
Crossroads Centre (Crossroads) is a recovery home for addictions and has been providing care since 1965. Crossroads voluntarily joined St. Joseph's Care Group on April 1, 2024 to expand care for individuals in their recovery journey.
Crossroads is a 20-bed live-in recovery home offering both pre and post-treatment services for individuals over the age of 18. Support is provided 24 hours a day, 7 days a week. There are no fees and services are voluntary.
Traditional healing, counselling services, and cultural supports are available to clients from N’doo’owe Binesi’s Indigenous Health Team.
Crossroads Programs
Addictions Pre-Treatment
Pre-treatment services are for individuals who are planning to attend live-in treatment or have a confirmed treatment date. The focus is on stabilization, emotional and physical wellness, peer support, and adjusting to a structured daily routine.
Addictions Post-Treatment
Post-treatment services are longer-term for individuals who have completed a live-in treatment program within the last year. Our post-treatment services support individuals to apply and build upon the skills and insights from treatment as part of daily living.
Transition Planning
After completing core post-treatment programming, supports focus on transition planning. This includes preparing for sober living after Crossroads, coping skills, relapse prevention, connections, and supports for long-term recovery.
How to Apply
Admission Eligibility
Admission is based on individual need, bed availability and the following eligibility:
- Person must be admitted voluntarily
- Persons must be 18 years of age or older
- Person has stabilized from withdrawal symptoms prior to admission
- Person agrees to adhere to the guidelines and terms of service
Application Form
You can download our Application and Consent Forms by CLICKING HERE. It is a fillable PDF form that you may complete electronically, or you can print and complete it by hand. If you are unable to download or print the Application Form, a copy can be sent to you electronically, by letter mail, or by fax upon request.
It is important that the Application Form be fully completed and signed to avoid delays in the application process. Once fully completed, the Application Form can be submitted by email, fax, letter mail or in person.
If applicable, please include a copy of any current probation or parole conditions with your application (we do not participate in mandated treatment as a means of early release).
Upon receipt of the completed Application Form, the Intake Coordinator will be in contact with you to discuss the application and arrange a time to meet in person or by telephone to complete the application process.
Admission Information
Welcome
Welcome! The admission process will begin as soon as you arrive. We will retrieve your medication and store any item(s) that need to be secured. After admission, you will be shown to your room and have time to unpack, get settled in and meet your peers before orientation.
Medication
You will need to arrange to have 4 weeks of refills on your prescriptions before admission. We require all medication be received directly from a pharmacy, treatment program to healthcare facility. If you are arriving from home or another location we will arrange to have your prescriptions transferred and delivered after admission.
Cell Phones and Electronics
Cell phones are allowed with restrictions. Laptops, tablets and other electronics will be secured and returned for use off-site, or for specific purposes related to your recovery goals only.
What is Provided
- All Meals
- Closet, clothes hangers
- Shared accommodation (two people to a room); there are limited single rooms and these are assigned to individuals who have completed treatment and core programming.
- Twin bed, bedding, pillow and towels
- On-site laundry
What to Bring
- 1-2 weeks worth of clothing and all personal items must fit in 2 bags/small suitcases.
- Clothes for recreation/physical activity;
- Outerwear depending on the season;
- Toiletries (e.g. soap, shampoo, toothpaste, toothbrush, combo/brsh, unscented lotion);
- Sleepwear;
- One pair of athletic shoes, one pair of outdoor footwear, and slippers;
- Hairdryer.
What Not to Bring
- Personal bedding (e.g. pillow, blankets)
- Prescription or over-the-counter medication (unless arriving directly from a treatment facility)
- Protein powder or supplements for weight loss/muscle enhancement
- Scented products (e.g. perfume, cologne, perfumed body lotion, etc.)
- Knives or other items considered to be weapons
- Mouthwash, hand sanitizer, acne pads or any product containing alcohol
- Clothing with explicit messages or images, does not cover undergarments or does not reach your mid-thigh/cover your midriff
- Valuables/Sentimental items
- Books, movies, or magazines that contradict recovery or are sexually explicit
- Aerosols
Contact Information
Phone: 807-622-2730After Hours Phone: 807-628-6652 or 807-633-6385
Fax: 807-622-7587
Address: 500 Oliver Road, Thunder Bay, ON P7B 2H1
Questions and Answers
How do I apply?
You will find our Application Package above. You can complete and submit your application by email, fax, letter mail or in-person at Crossroads Centre.
Do I need to be referred by a service provider?
No. You can self-refer by completing our application. If you are working with an agency, your worker can complete the referent information page in the application if you prefer.
Do you provide withdrawal management (detox) services?
No, we do not provide on-site withdrawal management. We will support you to access this service from Withdrawal Management at Balmoral Centre if needed prior to admission.
Are you a treatment program? What is the difference between Crossroads and treatment?
Crossroads Centre is a recovery home that provides abstinence-based services before and after treatment. Our program provides individual and group programming prior to attending or after completing a treatment program. Length of residency before or after treatment is based on individual program planning.
How long will I be at Crossroads?
The length of time you spend at Crossroads will be determined by your personal treatment plan. Depending on when you are scheduled to attend treatment, pre-treatment can range from a few weeks to a few months. Post-treatment residency is individualized based on your recovery goals and can range from a few months to a year or more.
When will I hear about my application
Once your application is received, Crossroads will contact you to confirm receipt and to let you know if any additional information is needed to process your application. An intake interview will be scheduled prior to admission.
If there is a waitlist at the time you apply, you are responsible to contact Crossroads once a week to check-in. This weekly check-in will hold your spot on the waitlist.
How long is the wait list?
The length of wait time for services varies, and a bed can become available at any time. To reduce any delay with your application and admission planning, please ensure your application is completed in full and that any additional information we require is provided promptly.
Is there a cost to attend Crossroads?
No, Crossroads is fully funded by the Ministry of Health and there is no cost for our services, accommodation or meals. Any personal items and purchases not related to what is covered by the program, is your responsibility (toiletries, clothing, etc.)
What medications can I bring?
There are prescription and over the counter medications and products that are not allowed at Crossroads. We will review this information with you during the intake process, and again prior to admission.
Crossroads does allow methadone and suboxone. These medications are administered off-site and you must go daily to the pharmacy or prescribing clinic for administration.
You are required to have 4 weeks of prescriptions for any medications upon admission. Upon admission, Crossroads will arrange to have your prescriptions transferred to our pharmacy if this is different than your current pharmacy.
With the exception of creams or ointments, do not bring open medication, prescription or over-the counter medications, as these cannot be administered.
What can I bring?
We have a detailed list of items and belongings that you will need to bring, or are welcome to bring, with you at admission. Most rooms are shared with one other peer and the amount of personal belongings you can bring is limited to 2 bags.
-- Updated: December 17, 2024 --
